Company Info

Insight

200311 Desktop Support Analyst (Contract)

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Title:

200311 Desktop Support Analyst (Contract)

Location:

Calgary 

Employment Type:

Permanent

Salary:

per year

Job Description:

Requisition Number: 80869

About the Company

Insight Enterprise Inc is a technology Solutions Provider serving local, national, and global clients in 170 countries. Today, thousands of clients rely on Insight to acquire, implement and manage technology solutions to empower their business. Insight's success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart and Harmony. Hunger to create new opportunities for our clients. Heart to make a positive impact in people's lives. Harmony to celebrate each other's unique contributions to bring solutions to clients.

Role:

Our Client is currently seeking an 200311 Desktop Support Analyst (Contract) in Calgary, AB (Onsite) starting on or around April 15, 2021 for a 8 months contract with a possibility of extension at the client's discretion. The ideal candidate will have 4+ years experience as a Level I/II Desktop Support analyst supporting end users on site and remotely in a corporate IT environment. Experience with troubleshooting Win 10/Office 2016, mobile devices, imaging, and deployment of IT equipment would be an asset.

All candidates must be legally entitled to work in Canada.

Applications will be accepted until end of day: Monday, April 05, 2021

Requirements (Nice to Have):
  • 4+ years experience as a Desktop Support analyst troubleshooting and resolving hardware/software issues on site and remotely.
  • Experience with supporting end users in a Win 10 and Office 2016 environment.
  • Experience troubleshooting and resolving audio visual and video conferencing issues (Skype for Business)
  • Experience in providing support of mobile devices including smartphones and tablets.
  • Experience in IT deployment and move projects, setting up IT equipment.
  • Experience in managing IT inventory (laptops, desktops, other equipment)
  • Strong Office applications knowledge (Excel, Word, PowerPoint, Outlook)
  • Strong analytical and problem-solving skills
  • Physically able to lift up to 15 pounds, move IT equipment, access cables behind desks.
  • Strong obligation to integrity and accountability
  • Ability to work flexible hours, and on-call rotation is required
  • Proven interpersonal, teamwork, and relationship building skills.
  • Strong communication and client service minded.
  • All candidates must be legally entitled to work in Canada

Education:
  • Degree or Diploma in IT or equivalent would be an asset.
  • Active industry certifications would be an asset.


Note:

Please submit your resume describing your relevant experience. We thank you for your interest, however, only those selected for interviews will be contacted. All qualified applicants must be legally entitled to work in Canada.

About Insight

Insight's success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart and Harmony. Hunger to create new opportunities for our clients. Heart to make a positive impact in people's lives. Harmony to celebrate each other's unique contributions to bring solutions to clients.

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com
  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $8.3 billion in revenue in 2020
  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

Today's talent leads tomorrow's success. Learn about careers at Insight: canadajobs.insight.com .

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Coquitlam || Alberta (CA-AB) || Canada (CA) || None || None || CA - Calgary, AB ||

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