A challenging career opportunity which would help me to utilize my thirteen years banking experience and enable me to make positive contribution to the organization that I join.

• Responsible for Underwriting Large Ticket Cases for SME Vertical in the state of Madhya Pradesh, India
• Includes assessing and approving new and existing exposures, all valued at, more than Rupees 5 Cr.
• Responsible for quality assessment, and identifying risk elements in proposals. Also, establishing justifiable secured limits for the customers.
• Monitoring accounts on regular basis by reviewing call updates and transaction analysis. Taking corrective action where necessary.
• Meeting customers periodically, doing plant visits.
• Monitoring delinquencies in the portfolio, to maintain portfolio health.
• Engaging audit firms for annual stock audits for customers.

• Responsible for Business Banking portfolio for a branches in parts of Mumbai
• Includes sourcing new customers and handling over 300 existing relationships
• Responsible for target achievement of branches and scoping the branch database for lead generation
• Cross selling all banking products to the portfolio
• Owing the total relationship of the customer with the bank
• Responsible for the growth of the portfolio by new acquisition, enhancement and fee income generation.
• Ensuring clean Housekeeping: Primarily includes CAM preparations and timely renewals, obtaining and closing exceptions, plant and site visits and preparation of quarterly customer reports, etc.
• Ensuring the quality of Portfolio: Be on the lookout for stress signs in the client operations / activity and address them.
• Customer profiling sheet and identifying cross sell / revenue increasing opportunity.

• Servicing of close to 50 Business Banking customers acquired by the bank through the sourcing channel.
• Responsible for the growth of the portfolio by enhancement business and fee income generation.
• Credit Management & Housekeeping: Primarily includes CAM preparations and timely renewals, obtaining and closing exceptions, plant and site visits and preparation of quarterly customer reports, obtaining and deciphering stock statements.
• Managing seasonal / ad hoc limit requirements.
• Ensuring the quality of Portfolio: Be on the lookout for stress signs in the client operations / activity and address them.
• Documentation pre-sanction and post sanction
• Customer profiling sheet and identifying cross sell / revenue increasing opportunity.
• Daily servicing of customer
• Cross selling banking products like General Insurance, CMS etc.

• Did a project on required staff strength in one of the largest branches of Mumbai. The project involved understanding the work carried out at each desk, correcting flow of document / people and thus streamlining the processes.
• Conducted 5S in two branches.
• Conducted study on the process of record keeping with vendor. The study included document / file dispatch, storage, retrieval.

• Responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management
• Owning the overall branch supervision
• Ensure achievement of overall Branch Targets by generating business and cross sales
• Key Customer Relationship Management & supervision of all High Net Worth customer programs
• Review Branch Operations
• Ensure compliance with Banking rules, Regulations & Procedures
• Periodic review of progress vs. objectives
• Lead a result oriented team

• Responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management
• Owning the overall branch supervision
• Ensure achievement of overall Branch Targets by generating business and cross sales
• Key Customer Relationship Management & supervision of all High Net Worth customer programs
• Review Branch Operations
• Ensure compliance with Banking rules, Regulations & Procedures
• Periodic review of progress vs. objectives
• Lead a result oriented team

• Managing the High Net Worth customers of the Branch
• Achieving the Business targets assigned in terms of cross selling, enhancing and upgrading the High Net Worth relationships.
• Profiling the Customers and providing them with financial products to meet their needs
• Ensuring the highest levels of service to the High Net Worth customers
• Providing Financial planning & Investment Advise
• Sales targets spread across Liabilities, Retail Assets, Business Banking, Forex, Credit Cards, Online trading etc.
• One point contact for all requirements of High Net Worth customers in the Branch
• Acquisition & Servicing of High Net Worth customers

• Managing all non Teller Operations like A/c opening, FD, Lockers, Forex etc.
• Custodian of different deliverables
• Report Generation & filing.
• Customer acquisition & cross sell to walk in customers.
• Generate business and cross sell all products and services of the Bank.
• Enhance the value of existing accounts of CASA customers. Retention of accounts.