Job Description:
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
Fully paid medical, dental and vision coverage from your first day
Health care spending account
Premium defined benefit pension plan
3 personal days and 2 float days annually
Individual contributors start at 3 weeks' vacation with 4 weeks at 2 yrs.
Career development opportunities
A collaborative values-based team culture
Wellness programs
A hybrid working model
Participation in Communities of Inclusion
Want to make a difference in your career? Consider this opportunity.
Trillium Gift of Life Network (TGLN), part of Ontario Health, is responsible for the coordination of organ and tissue donation and transplantation in Ontario. Our mandate includes increasing public awareness of the importance of organ and tissue donation, education of health care professionals, and ensuring a safe and effective donation and transplant system in Ontario.
Reporting to the Senior Director, Clinical Donation Services, the Director, Hospital Programs, Performance and Evaluation is responsible for the planning and oversight of the collaborative efforts to fully integrate organ and tissue donation leading practices in assigned designated hospitals across Ontario. This role is responsible for ensuring adequate on-site support to donor hospitals, ensuring effective case management of potential donors.
Here is what you will be doing:
Ensures highly efficient and effective case coordination for organ and tissue donation within donor hospitals
Ensures the safety and quality of services within portfolio
Ensures effective linkages within Trillium Gift of Life Network (TGLN) and with donor hospitals
Provides the day-to-day management and supervision of staff
Leads the setting of program/service priorities that align with the organization's corporate priorities and business plan
Maximizes the volume of organ and tissue donors through the identification, implementation and monitoring of strategies and tactics identified to achieve targeted volumes
Sets priorities for operating and capital resources across the organ tissue and donation systems; develop budget and/or business cases to support these priorities
Maximizes operational efficiencies through effective monitoring of resource utilization and action as required
Leads the investigation and implementation of best practices and innovative systems/processes to improve efficiency and effectiveness of the organ and tissue donation performance of Ontario's designated hospitals
Sets the environment that enables the program/service to meet/exceed evidence-based practice standards and regulatory requirements
Leads the introduction of best practices and innovation to achieve a high level of performance and stakeholder satisfaction
Leads an effective monitoring system to measure standards of practice, service, and satisfaction, including evaluation and adjustment for continuous improvement
Participates in donation system networks and other professional groups to advance the provision of services
Develops partnerships and structures to support the continuum of services
Works with stakeholders to monitor system level performance and identify opportunities for improvement
Shares the expertise of TGLN with organ donation partners and other service providers
Develops and foster critical relationships with hospital management, hospital organ and tissue donation stakeholders/champions and referring hospitals to further the strategic direction of TGLN
Participates in Manager-On-Call duties (24 hour on call 7 x per month along with other Managers/Directors); critical decision-making including donor management, coroner, Hospital Donation Support Physician (DSP) and Administrator on Call (AOC) escalation, huddles on active cases to provide guidance and oversight
Provides formal and informal feedback to staff
Conducts performance appraisals annually to identify strengths and opportunities for improvement
Fosters a collaborative work environment where the team contributes to the success of Hospital Programs and the overall organization
Models a leadership style that is flexible, responsible, and appropriate to the circumstances ensuring employees, colleagues and stakeholders are informed, involved, and heard in an environment of mutual respect
Provides leadership to team; this includes sharing knowledge and best practices; providing direct reports with coaching and guidance on a broad spectrum of matters; is responsible for the ongoing development of direct reports
Works in compliance with Occupational Health and Safety/ Accessibility for Ontarians with Disabilities Act
Here is what you will need to be successful:
Education and Experience
Regulated Health Professional with a background in critical care or related health care field in good standing with the applicable Regulatory College, CNO registration is preferred
Master's degree in Science, Health Science, Management, Arts, or related field with a minimum of five (5) years of management experience or a combination of equivalent experience and education.
Knowledge and Skills
Proven experienced health care professional with a background in critical care and/or organ donation
Proven experience working both independently and, in a team-oriented, collaborative environment is essential
Proven ability to elicit cooperation from a wide variety of sources, including physicians, stakeholders, and other departments.
Proven capability to recommend strategic direction and develop programs
Demonstrated exceptional written, oral and presentation skills
Demonstrated expertise in effectively prioritizing and executing tasks in high pressure environment
Demonstrated influencing, negotiating, and counselling skills
Demonstrated knowledge of Ontario's health care system, hospital healthcare delivery practices, and related regulations
Computer usage skills, word processing and electronic forms usage are required in addition to utilizing software applications
Employment Type: Permanent Full-Time
Salary Band: 9
Location: Toronto, Ontario (currently hybrid; subject to change)
All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Internal Application Deadline Date: August 24, 2023
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.
We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.
Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.
