Infrastructure Specialist (Hybrid)

*Temporarily remote due to COVID-19 regulations*
We're looking for an Infrastructure Specialist to join out IT team! You will be responsible for the successful operation of the WAN/LAN infrastructure of Canon Canada. You will monitor, analyze, troubleshoot, and evaluate hardware, software, and other network-related technology. You will also provide support for the data centre and telephony infrastructure, including voice gateways,SBCs, servers, wireless, virtualization, SAN, backup and restore systems.

We are excited to offer a new and adaptive way of working that provides flexibility in the workforce while maintaining operational readiness! By blending remote and in-office work, we are able to take advantage of the independence and flexibility that comes with working from home, and the collaboration, teamwork and sense of belonging that comes from working together face-to-face. Our Workstyle Program offers the best of both situations: structure and sociability with independence and flexibility.

What You'll Be Doing

• Maintain and troubleshoot a production enterprise WAN/LAN infrastructure
• Schedule, coordinate, and execute upgrades and improvements to the WAN/LAN/WLAN
• Partner with the Systems Admin team to support the project work for the data centre environment, including VM Ware, Microsoft Windows, SAN, web servers, printing, backups, and scripting
• Research, recommend, implement, and monitor improvements to existing LAN/WAN architecture and network management systems
• Resolve escalated issues from the help desk
• Develop and support project plans and manage the process
• Complete Installations and configurations of Avaya Aura VOIP infrastructure
• Conduct configuration of settings within Avaya Aura contact centre, and administer the end-user settings

What We're Looking For

• Post-Secondary Education in Information Technology, or Networking
• Cisco Certified Network Administrator certification is required
• Cisco Certified Network Professional certification is considered an asset
• 3-5 years of related work experience
• Superb computer/technical skills to troubleshoot and resolve highly technical network issues and problems
• Excellent analytical skills to resolve and troubleshoot system-wide enterprise problems
• Strong project/process management skills
• Ability to prioritize and balance projects and incoming technical issues

WHAT'S IN IT FOR YOU

COVID-19 SAFETY PRECAUTIONS

• By monitoring public health conditions and following local COVID-19 guidelines, we are taking necessary precautions and putting the safety of our employees and candidates first

REMOTE WORK

• This position offers a Hybrid work schedule. You will be required to be in the office Mondays and Wednesdays each week, with the ability to work from home for the remainder of the week (subject to specific business needs requiring office attendance)
• When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

BENEFITS

• Comprehensive health coverage plan that includes medical, dental and vision
• Life insurance, disability and wellness programs
• Vacation, Paid Personal Time and Sick days
• Matching RRSP contribution & Profit Sharing Program
• Tuition Assistance Program for professional continuing education
• Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

• On-site cafeteria and outdoor patio
• Employee gym and fitness centre
• Employee referral program
• Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products.
• Community involvement

Come and join our team and reap the rewards as we work to take Canon to the next level!

We offer competitive compensation, comprehensive benefits, exceptional growth potential and stability, all within a casual and professional work environment.

While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. Should you require any accommodations, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us via email at or via phone at 1- or

Since 1973, Canon Canada has been the leading provider of consumer, business, professional and medical digital imaging innovation. Technology continuously changes, but our vision and commitment to delivering exceptional solutions and great customer experiences never does.

Headquartered in Brampton, Ontario, with 12 additional offices across the country, Canon is the preferred choice for technology and services that enhance the lives of people and drive business performance. We are committed to the highest level of customer satisfaction and loyalty, and provide 100% Canadian-based service and support for every product we distribute.

Every day our team comes to work excited to tackle real-world challenges, conceive new ideas and develop groundbreaking, innovative solutions - to make a difference for our customers, our business partners, our colleagues and our company.

We're proud of the difference we make for our customers and our business partners, and in the communities where we live and work.