We're looking for a candidate to this position in an exciting company.

• Understand all key business initiatives and goals for each supported business unit.
• Deliver human capital solutions to challenges affecting the success of the business.
• Manage/support a team of Human Capital and Talent Acquisition managers, generalists, and coordinators to deliver outstanding Talent Acquisition and Human Capital services.
• Develop a "Trusted Advisor" relationship with key leaders at multiple levels within each supported business unit. Effectively partner with and leverage corporate support teams
• Monitor and report on progress toward each goal and project.
• Act as the ultimate point of contact for all escalated (difficult) HC issues.
• Participate as a member of task forces in corporate-wide human capital and other people initiatives requiring a human capital perspective.

• Bachelor's Degree
• Strong understanding of TTEC 's business, core values, and goals
• Minimum of 12+ years of related experience. Strong knowledge in multiple HR disciplines (compensation and benefits, recruiting, employee relationship, legal, etc.)
• Proven ability to build relationships of trust with Vice President and Director level leaders. Ability to influence leaders and team members of differing viewpoints to create positive outcomes Strong verbal and written skills
• Working knowledge of HR systems, compensation strategies, technology, and statistical techniques.
• Ability to manage multiple, complex, on-going projects
• Knowledge of business technologies and metrics