Account Executive



Account Executive



Employment Type:



per year

Job Description:

Humanify is looking for an Account Executive for one of his client specialized in Background check all around the world.

Position Summary:

Reporting to the Sales Manager, the Account Executive (Business Development) is responsible for managing the end-to-end sales cycles within their sales channels. In this function, they must ensure that all sales are handled according to established guidelines and according to company procedures with a focus on developing new business.

The Account Executive is expected to be well organized, detail-oriented and able to work well in both a team and solitary environment. They are expected to have excellent communication skills and fluent in English, above average customer service focus and be able to work in a fast-paced environment.

The Account Executive must work closely with all other Account Executives and Account Managers within the group and ensure that open communication and customer service is achieved at a high level. They must have a good understanding of and always adhere to applicable legislation.


To provide customer service in accordance with company standards and in adherence to the specifications of the service contracts, the Account Executive (Business Development) shall :

  • Direct sale of background screening solutions to the enterprise/SMB segment within Ontario and Western Canada
  • Develop and implement a sales strategy in line with exceeding annual quota ∙ Represent the company at trade shows and industry events across Canada ∙ Identify, solicit and qualify potential customers.
  • Assess business needs and propose appropriate solutions
  • Prepare and deliver strong strategic proposals and presentations to varying levels within targeted companies
  • Provide support and customer service to existing customers
  • Prepare service offerings and negotiate contracts/pricing
  • Participate actively in sales team meeting
  • Take part in sales meetings/training sessions (occasionally held off-site)
  • Keep abreast of the competition, of recent developments in background screening industry, and of market conditions
  • Develop and maintain good business relationships
  • Identify new business opportunities with existing customers
  • Respond quickly and effectively to customer requests or refer them to the appropriate person
  • Effectively manage and resolve complaints in accordance with company guidelines and escalation procedures
  • Act as liaison between customers and the operations team to ensure a full and appropriate resolution
  • Meet and exceed customer expectations
  • Meet deadlines
  • Launch new accounts and train clients
  • Perform other tasks as may be assigned by management.


Knowledge and Education

∙ Post-secondary degree

∙ Excellent written and verbal communication skills in English, French (an asset) Experience, Skills and Abilities

∙ At least three (3) years of experience in account management or sales

∙ At least two (2) to five (5) years of experience in customer service

∙ Knowledge of customer service principles and practices

∙ Knowledge of sales principles and fundamentals

∙ Excellent interpersonal skills

∙ Good problem-solving skills

∙ Good standard IT skills and knowledge of desktop tools (Office suite, Internet, CRM system)

∙ Ability to work in a changing environment

∙ Ability to manage work independently and have a professional attitude ∙ Initiative

∙ Experience working in a stressful environment

∙ Ability to meet deadlines

Informations contractuelles
- Flexibility on working hours
- Full remote for the moment , one or two days at the office after the Covid
- Very interesting salary + monthly bonus

Company Info

Company Profile