Food & Beverage Outlet Supervisor



Food & Beverage Outlet Supervisor



Employment Type:



per year

Job Description:

Outlet Supervisor

The Chateau Lake Louise is seeking a dynamic Restaurant Supervisor. This position is ideal for the individual who aspires to manage multiple operations and continue the growth toward the next management level in Food & Beverage.

What is in it for you:

    -Experience living in Banff National Park in the iconic location of Lake Louise
    -Subsidized staff accommodation provided on-site for full time status
    -Access to our Lifestyle Program activities
    -One duty meal in our newly renovated staff cafeteria
    -Competitive extended benefits package including medical, vision and dental for full time permanent status
    -Employee Travel Program
    -Comprehensive Wellness Platform (LifeWorks)
    -Discounts on food & beverage/fitness centre/spa/golf
    -Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

What you will be doing:

    -Create a sense of welcome and personalized service excellence for our guests
    -Display an active presence in our dining rooms and public areas interacting with guests and colleagues
    -Effectively manage the systems in place to deliver superior service
    -Monitor resources ensuring the tools are available to deliver the service our guests expect
    -Ensure the appropriate performance management of colleagues regarding adherence to Fairmont and CLL standards, policies and procedures
    -Constantly seek out new ways to enhance service and increase profits through effective and innovative promotions and marketing opportunities
    -Maintain a constructive, harmonious and communicative working relationship with all supporting departments
    -Ensure the ongoing professional development, growth, and work satisfaction of all colleagues
    -Ensure all financial reporting is maintained and accurate (billing, payroll etc.)
    -Monitor and manage labour costs and expenses daily with a focus on meeting and improving on month end targets
    -Promote and develop a culture of environmental awareness and responsibility
    -Ensuring that the outlet(s) maintain a first class and positive visual impact, including ambiance, cleanliness, orderliness, decor and service flows
    -Set a positive example for Food & Beverage colleagues through exemplary dress, grooming and self-discipline in addition to monitoring colleague performance in these areas
    -Inspect Food & Beverage uniforms, menu selection, cutlery, linen, china, and glassware & equipment/tools on a regular basis. To ensure they are clean, well maintained and consistent for each outlet
    -Ensure a clean and safe working environment, and actively participate in health and safety initiatives
    -Adhere to all hotel environmental policies and initiatives
    -Carry out any other tasks as assigned
Company Info
Fairmont Chateau Lake Louise

Company Profile