OS&D Associate



OS&D Associate



Employment Type:



per year

Job Description:


Speedy Transport is an LTL carrier specializing in Canada to USA transportation and logistics for Canada, USA, Ontario, Quebec and North America. Founded in 1941 as a local, same-day parcel pick-up and delivery service, Speedy Transport has grown to be one of central Canada's premier carriers.

Position Summary:

The primary responsiblity of this position is to perform responsible office support duties which involve handling all aspects of OS&D's .

Position Responsibilities:

  • Sort, scan & file all OS&D exception problems
  • Investigate all OS&D's
  • Completion of daily dock check (electronic & written)
  • Working the 'All short' report daily
  • Problem solving
  • Work closely with customer care, dispatch, operations and other terminals to ensure timely movement of freight
  • Extensive contact and interaction with the public in situations requiring problem resolution, and duties which relate specifically to Customer concerns
  • Research and follow-up on customer problems and respond to questions
  • Obtain information from the customer to perform a requested task
  • Act in a pro-active manner in order to fix customer problems when they arise and suggest and implement procedure to prevent them from happening in the future

Position Qualifications:

  • Basic computer skills
  • Organizational skills
  • Be able to multi task
  • Excellent written, communication, interpersonal and customer service skills
  • Knowledge of standard office practices and procedures, including filing methods and the operation of modern office equipment.
  • Ability to work in a fast paced environment while meeting deadlines caused by a high volume of work
  • Ability to multitask
  • Work independently or as part of a team with the ability to make sound judgments within established guidelines
  • Research information and solve customer service problems
  • Ability to interact tactfully and effectively with customers, and drivers occasionally in situations where relationships may be strained

What does Speedy Transport have to offer?

  • Benefits
  • RRSP's + Company Matching
  • Profit Sharing
  • + more!



Company Info

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