Bilingual IT Deployment Project Manager



Bilingual IT Deployment Project Manager


Richmond Hill 

Employment Type:



per year

Job Description:

Job Title: BilingualIntermediate IT Deployment Project Manager (Win 10 deployment)Duration: 6 months contract with possibility to convert to permanent position Location: Toronto, ON Job Description Details: Bilingual - Must be able to communicate in both French and English Project Manager: Defines project value proposition, work plan, resource needs, timeline and budget for global projects. Manages resources (i.e., capital requirements and human capital, etc.) to complete the project, on time, within scope, and on budget. This is a customer facing position, working directly with our customers to deploy hardware and/ or OS updates throughout their environment. Identifying processes and procedures for technicians, overseeing or managing onsite technicians, developing end user communications, site readiness, reporting, tracking\monitoring and adjusting processes as needed. Work directly with engineers to ensure data migration tools are working properly and updating work orders, hold on-boarding and training call for technicians to ensure successful deployments onsite. Piloting processes and procedures and managing against a defined budget and timing assumptions. Ability to manages programs with multiple workstreams that are interdependent and global deployments Manages risk logs, issues and actions, communication plans Manages partner spend, customer invoicing and able to forecast revenue accurately Ability to interface and manage customer expectations Passion and motivation to learn and drive solutions Ability to think outside of the box to solve problems Able to learn tools and processes quickly and takes initiative Full management of cost and overall budget Technical background/ knowledge within EUC Ability to manage details (developing technicians schedule, building site readiness process) Ability to self-manage to complete tasks on time Able to travel as needed Experience in client deployment and developing processes and procedures at the client level Strong understanding/ knowledge of End User Computing (EUC) (SCCM, applications, data migration, Operating Systems, etc.) Clear understanding of IT infrastructure that EUC is dependent upon Ability to understand how planning/ process decisions impact users, technicians and supporting project team members Ability to collaborate with other organizations and\or PMs to understand impact/ dependencies Ability to develop detailed processes to execute upon Ability to self-manage to complete tasks on time
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