Dispatch Supervisor



Dispatch Supervisor



Employment Type:



per year

Job Description:

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You are the driving force behind our company.

Start your career with Ryder today!

Afternoon Dispatch/Driver Supervisor

Be the key person connecting our clients, our dispatchers, and our drivers!

This role will deal directly with cross-border issues, so strong knowledge of customs paperwork is important.

Strong computer and technology knowledge is vital as well.

Why Ryder?

  • Be Part of a well established company and work with one of most established clients
  • Work with the client on a daily basis for problem solving and production.
  • Be the agent of change.
  • Lots of opportunities for advancement.
  • RRSP, Stock Options, and a COMPANY PAID PENSION PLAN
  • Brand new PTO policy: available immediately.
  • Health benefits after 30 days.
  • Weekly pay with direct deposit
  • Paid Training

Ryder puts the safety of its employees first. Call to hear about our top notch safety program and our new Covid policies. Keeping you healthy is a top priority.

Apply today to book an in-person or phone interview.

Apply Now!

Essential Functions

  • Supervise, coordinate and oversee day to day logistics operations;
  • Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
  • Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics
  • Accountable for site Key Performance Indication (KPI)
  • Working in collaboration with customer in all aspect of operations
  • Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
  • Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
  • Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate
  • Address performance problems through corrective action and disciplinary process
  • Understand labor agreement and maintain positive labor relations with all employees
  • Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
  • Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs

Additional Responsibilities

  • Performs other duties as assigned.

Skills and Abilities

  • Instills commitment to organizational goals
  • Strong planning skills
  • Results oriented
  • Effective leadership skills
  • Motivating skills
  • Effective interpersonal skills
  • Diverse team environment
  • Strong verbal and written communication skills
  • Possesses a high degree of initiative
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as a member of a team
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Detail oriented with excellent follow-up practices


  • College degree/Technical Certification required in Business, Logistics, Transportation or a related field. Combination of other education and experiences will be considered
  • Three (3) years or more supervisory position experience in a warehouse environment or in Transportation required
  • Three (3) years or more experience in monitoring, evaluating and rewarding employee performance required
  • Three (3) years or more experience in performance management taking into account progressive discipline required
  • Three (3) years or more experience preparing and conducting meetings (H&S and Employee committee) required
  • Three (3) years or more experience investigating and reporting workplace accidents and incidents required

DOT Regulated


Job Category


Ryder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at -8777 extension 7.

Ryder est un employeur offrant l'équité en matière d'emploi. Nous valorisons la diversité et l'inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)

Conformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d'évaluation. Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous. Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au ‑8777, poste 7.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America's largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.


Company Info
Ryder System

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