Job Description:
*
A Fortune 200 leader, CDW is the trusted resource and technology expert that Canadian companies turn to most to solve all their information technology needs. Our Office 365 Consultant role is a high-profile, post-sales opportunity that sees you call on your talent and technical expertise in Office 365 environments.
Join us and you'll quickly learn that our Office 365 Consultant jobs provide accelerated opportunities to grow your career and turn your ideas into action. Your innovative outlook and strong desire to learn will ensure we keep up with the latest practices, ideas, and trends in the Office 365 space. Companies rely on us to identify, implement and maintain the technology that drives them forward and knows when they do business with you, they aren't just getting cutting-edge technology solutions, they're gaining a trusted IT advisor.
* What you'll do*
* Participate in customer-facing and internal projects, while assisting or leading the technical engineering and operationalization of Office 365 solutions
* Troubleshoot performance, redundancy, configuration, and application incidents to resolution
* Cross-train and document new solutions, tools, and practices to team members, the Operations team, and other groups
* Conduct new product/service evaluations for internal publication to management for possible adoption
* Investigate performance and process failures and work to improve them
* *Must-have*
* At least one (1) MS365/Azure certification related to the role
* 6+ months of systems engineering experience in a service provider or large enterprise
* 6+ months of Azure experience with production workloads
* Eager to take on new tasks/responsibilities and passion for customer experience, operational excellence, and continuous development,
* Understanding of DNS, VPN, and networking
* Experience with report generation and presenting results to customers
* Project timeline management skills and customer-facing support experience
* Experience in deployment and implementation of Office 365 applications, including MS Teams and cloud applications
* Experience in deployment and implementation of Windows, including Active Directory
* Some fluency of a programming or scripting language, specifically Powershell
* Nice-to-have*
* Experience in a multi-tenant managed hosting or managed services department
* Who we are*
CDW is a leading technology solutions provider to business, government, education, and healthcare organizations in Canada, the United States, and the United Kingdom. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced startups to international conglomerates. With the breadth of products and services we offer, combined with the expertise of our specialists, there is no request too big or too small. A unified team of challenge takers, diverse thinkers, and problem solvers, we believe when you enjoy what you do and who you do it with; you do your best work. And that means everyone wins.
* Awards and Recognitions*
* #178 on the Fortune 500 list
* #81 on Glassdoor's Best Places to Work
* #1 on Channel Daily News' Top 100 Solution Providers List across Canada
* Fortune's Future 50, an index that evaluates the long-term growth prospects of major public companies
* Our Benefits*
CDW offers a variety of benefits, perks, and development programs that enable coworkers to perform at their best personally and professionally. We understand the importance of work/life harmony and strive to help our coworkers achieve it. Core benefits include:
* Comprehensive package: healthcare, dental vision, paid vacation time, and sick days
* Coworker stock purchase program
* Coworker discounted purchase program
* Tuition reimbursement for those wishing to further their education
